Flexible and efficient courier transport

Courier shipping rates are typically determined by factors such as shipment weight, dimensions, destination, service level and transit time requirements.

For many courier shipments, pricing is calculated using either the actual weight or the volumetric weight, whichever is greater. This means large but lightweight packages may be charged according to the space they occupy rather than their physical weight.

Depending on the shipment and destination, additional charges may apply. These may include fuel surcharges and fees, customs procedures, deliveries to remote areas, transportation of dangerous goods, special handling requirements and other fees specific to the carrier or required by the relevant regulatory body.

Yes. You can track most courier shipments throughout the delivery process using a shipment tracking number.

Tracking updates usually include confirmation of collection, details of transit milestones, information about customs processing, notification of arrival at distribution facilities, an estimated delivery date and proof of delivery. Updates are provided as the shipment reaches key points in the transport network, and the frequency of updates depends on the carrier and service selected.

Shipment tracking enables businesses and recipients to monitor the progress of deliveries and respond quickly to any exceptions.

The process of sending a package internationally usually starts with preparing the shipment, confirming the destination requirements and providing the necessary shipping information.

The package must be correctly packaged and labelled, and must be accompanied by the required documentation. Once collected, it moves through the courier network and customs procedures before reaching the recipient via local delivery operations.

The exact process may vary depending on the destination country, the type of goods being shipped, and any applicable import or export requirements.

For international shipments, accurate sender and recipient information is required, as well as a description of the goods, their shipment value, weight and dimensions, and any documentation required by customs authorities.

Common documents include commercial invoices, packing lists and customs declarations. Depending on the product and its destination, other certificates, permits or licences may also be required.

Providing complete and accurate information helps avoid customs delays, additional charges, and delivery disruptions.

Courier carriers operate under national and international regulations that restrict or prohibit certain goods from being transported.

Commonly restricted items include explosives, flammable materials, hazardous chemicals, illegal substances, firearms, counterfeit goods, live animals, and certain types of batteries or other dangerous goods.

Some products may only be accepted if they meet specific requirements relating to packaging, labelling, documentation, approval and transport. Restrictions vary between carriers and countries, so you should always confirm shipment requirements before booking.

Courier services are suitable for a wide range of goods where fast, reliable delivery and shipment visibility are important.

Examples include documents, spare parts, samples, consumer products, medical supplies, electronics and e-commerce orders. Depending on the carrier and service, courier networks can also handle larger, palletised shipments when rapid transit times or frequent departures are required.

For very large, oversized or complex shipments, solutions such as air freight, sea freight or road transport may be more suitable or cost-effective.