Recommendations on cargo handling

A group of Danish organisations has made these recommendations on receiving and shipping goods - with the aim to minimise the spread of coronavirus

Recommendations on cargo handling

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Driver/Road Haulier

  • Clean your driver’s cabin on a daily basis, preferably several times. Focus especially on inside and outside door handles as well as steering wheel and dashboard.
  • Disinfect hands by both entering and leaving the driver’s cabin. Alternatively, wash hands with water and liquid soap.
  • Keep a good distance and avoid contact with other persons.
  • Use gloves when you are outside the truck.
  • Keep yourself informed on the customer’s instructions before entering the address.
  • Open up the vehicle and hand over/accept freight documents where the consignor/ consignee has instructed to do so. If you must load/unload yourself, pay attention to barriers.
  • Stay in the driver’s cabin wherever possible while at the customer, unless otherwise required.
  • When using electronic tools issuing receipt for accepting goods and signing CMR documents, the receiver should wear gloves and/or use his/her own tool for receipt.
  • Keep freight documents in a folder or other closed organiser when carrying them in the driver’s cabin.
  • Use your common sense and take care of yourself and others.


  • Prepare a pamphlet on how to handle the goods and make sure that your coworkers are instructed thoroughly.
  • Prepare instructions for the drivers who arrive at your address. Mount direction signs at the entry, prepare large signs in several languages and/or send your instructions electronically to the carriers before arrival. Make sure a person is present to receive the truck/goods so the driver does not have to look for personal. This may take place by providing the driver a phone number for contact. Make sure the personal is instructed in answering the phone.
  • Prepare barriers unmistakably indicating the boundary line between internal and external persons.
  • Have plenty of hand disinfection mounted at entrances and exits both for internal and external persons.
  • Clean loading equipment regularly, especially if the driver must himself unload using his own equipment.
  • Designate a place for handling documents. When using electronic tools for issuing receipt for acceptance of goods as well as signing CMR documents the receiver should wear gloves and/or use his/her own tool for receipt.
  • Designate possible toilet facilities for the driver, you may put up ’festival toilets’ in the drivers’ area.
  • Avoid unauthorised persons staying unnecessary at your address.
  • Instruct drivers waiting for goods to stay in their vehicles.
  • Do you have many loading ramps make sure to create plenty of space between the vehicles; you could e.g. keep every second ramp empty.
  • Use your common sense and take care of yourself and others.