Recommendations on cargo handling

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Driver/Road Haulier

• Clean your driver’s cabin on a daily basis, preferably several times. Focus especially on inside and outside door handles as well as steering wheel and dashboard.
• Disinfect hands by both entering and leaving the driver’s cabin. Alternatively, wash hands with water and liquid soap.
• Keep a good distance and avoid contact with other persons.
• Use gloves when you are outside the truck.
• Keep yourself informed on the customer’s instructions before entering the address.
• Open up the vehicle and hand over/accept freight documents where the consignor/ consignee has instructed to do so. If you must load/unload yourself, pay attention to barriers.
• Stay in the driver’s cabin wherever possible while at the customer, unless otherwise required.
• When using electronic tools issuing receipt for accepting goods and signing CMR documents, the receiver should wear gloves and/or use his/her own tool for receipt.
• Keep freight documents in a folder or other closed organiser when carrying them in the driver’s cabin.
• Use your common sense and take care of yourself and others.

Consignor/Consignee

• Prepare a pamphlet on how to handle the goods and make sure that your coworkers are instructed thoroughly.
• Prepare instructions for the drivers who arrive at your address. Mount direction signs at the entry, prepare large signs in several languages and/or send your instructions electronically to the carriers before arrival. Make sure a person is present to receive the truck/goods so the driver does not have to look for personal. This may take place by providing the driver a phone number for contact. Make sure the personal is instructed in answering the phone.
• Prepare barriers unmistakably indicating the boundary line between internal and external persons.
• Have plenty of hand disinfection mounted at entrances and exits both for internal and external persons.
• Clean loading equipment regularly, especially if the driver must himself unload using his own equipment.
• Designate a place for handling documents. When using electronic tools for issuing receipt for acceptance of goods as well as signing CMR documents the receiver should wear gloves and/or use his/her own tool for receipt.
• Designate possible toilet facilities for the driver, you may put up ’festival toilets’ in the drivers’ area.
• Avoid unauthorised persons staying unnecessary at your address.
• Instruct drivers waiting for goods to stay in their vehicles.
• Do you have many loading ramps make sure to create plenty of space between the vehicles; you could e.g. keep every second ramp empty.
• Use your common sense and take care of yourself and others.